FAQs
Question: How does the research service work?
Answer: In order to get started on your family research you will need to provide
us with the relevant information on the ancestor of interest to you. The minimum
information that would be necessary to start the research would be the full name
with either the place and date of birth, marriage or death. We should then
hopefully be able to find your ancestor somewhere in the statutory documents and
from this work our way backwards to the parents and their parents and so on until
nothing more can be found. Any other useful information that you can provide will
make the search easier and might result in a few surprises here and there.
Question: What if I don’t have any exact information about either my ancestors
name, place or date of birth? Can you still carry out a search?
Answer: Customers can arrange for a ‘needle in a haystack’ search where the
customer has vague or uncertain information on the person in question. Please get
in touch using the contact us page if you have such a request or any questions
related to this service. This search is usually provided free of charge.
Question: What if I have a request that does not fit with any of the packages or
services that you have listed? Can you still help me?
Answer: We will try to accommodate as many different requests from customers
as possible. If you have a particular request then please get in touch with us using
the contact us section of this website.
Question: I would like my family history researched but I am working to a
deadline for a relative’s birthday, can you help?
Answer: We always work hard for the customer and any special requests will
always be considered. Please get in touch with us using the contact us section of
this website as soon as possible and we will look into whether or not it is possible to
carry out any work before the deadline.
Question: What do you get for your money?
Answer: This will vary from package to package depending on whether or not
you want depth of research, breadth, or both. All customers, however, can expect
to receive a complete ancestry report that details all of the relevant births,
marriages, deaths and census returns of your ancestors direct descendants. As well
as the complete report you will receive a family tree chart and other relevant
information.
Questions: Can you search for my ancestors burial place in Scotland?
Answer: We are always happy to carry out such work. Our main area of expertise
is in Glasgow and the surrounding area, however, we can carry out research
further afield if necessary. The cost will depend on several factors, please contact
us for more information.
Answer: In order to get started on your family research you will need to provide
us with the relevant information on the ancestor of interest to you. The minimum
information that would be necessary to start the research would be the full name
with either the place and date of birth, marriage or death. We should then
hopefully be able to find your ancestor somewhere in the statutory documents and
from this work our way backwards to the parents and their parents and so on until
nothing more can be found. Any other useful information that you can provide will
make the search easier and might result in a few surprises here and there.
Question: What if I don’t have any exact information about either my ancestors
name, place or date of birth? Can you still carry out a search?
Answer: Customers can arrange for a ‘needle in a haystack’ search where the
customer has vague or uncertain information on the person in question. Please get
in touch using the contact us page if you have such a request or any questions
related to this service. This search is usually provided free of charge.
Question: What if I have a request that does not fit with any of the packages or
services that you have listed? Can you still help me?
Answer: We will try to accommodate as many different requests from customers
as possible. If you have a particular request then please get in touch with us using
the contact us section of this website.
Question: I would like my family history researched but I am working to a
deadline for a relative’s birthday, can you help?
Answer: We always work hard for the customer and any special requests will
always be considered. Please get in touch with us using the contact us section of
this website as soon as possible and we will look into whether or not it is possible to
carry out any work before the deadline.
Question: What do you get for your money?
Answer: This will vary from package to package depending on whether or not
you want depth of research, breadth, or both. All customers, however, can expect
to receive a complete ancestry report that details all of the relevant births,
marriages, deaths and census returns of your ancestors direct descendants. As well
as the complete report you will receive a family tree chart and other relevant
information.
Questions: Can you search for my ancestors burial place in Scotland?
Answer: We are always happy to carry out such work. Our main area of expertise
is in Glasgow and the surrounding area, however, we can carry out research
further afield if necessary. The cost will depend on several factors, please contact
us for more information.
Some Helpful Questions and Answers
| The main path inside the Southern Necropolis, Glasgow. Copyright Your Scottish Descent 2007-08. |
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Question: How do I pay?
Answer: We accept two forms of payment, cheque or credit/debit card
payments. Once you tell us that you would like us to start work you can use the
'Buy Now' buttons in the 'Services' page or we can send you an email using the
Paypal 'Email Payments' feature if you are paying by credit/debit card. With
cheques and credit/debit card payments we commence work upon clearance of
the funds, please get in touch with us for cheque details.
Question: How long will the research take?
Answer: At Your Scottish Descent we DO NOT sacrifice the quality of research in
favour of speed of delivery. Those organisations that concentrate on rushing out a
piece of research often results in customers getting a substandard service and an
incomplete picture of their family history. We always dedicate ourselves to
working diligently and effectively on your behalf. The length of research depends
on the package that you have selected and the location of the records. If, for
example, you select the One Line/Branch Package then the research could be
complete in around a week while the Two Line/Branch Package should take just a
few days longer to research and compile than the One Line Package. The
Comprehensive Package will take several weeks due to the lengthy and extensive
nature of the research to be carried out. For other packages such as the Tailored
Package the time will depend on the nature of the research to be carried out. Once
the research is completed it will be sent to you through the post, however, you can
opt to have your family history report sent to your email account in PDF format if
available. We keep our customers informed and up to date with any unanticipated
events and the action to be taken.
Question: Why should I choose Your Scottish Descent?
Answer: At Your Scottish Descent everyone involved is passionate about
bringing a little piece of our nations proud history to anyone with a Scottish
connection no matter where they are in the world. We work hard to bring you
closer to your Scottish ancestors and we never sacrifice quality in favour of
rushing through your order. You can be sure that no corners will be cut as we put
a great deal of effort into researching, transcribing and compiling your family
history report. Our sole aim is to bring you and your family that little bit closer to
your Scottish connection.
Answer: We accept two forms of payment, cheque or credit/debit card
payments. Once you tell us that you would like us to start work you can use the
'Buy Now' buttons in the 'Services' page or we can send you an email using the
Paypal 'Email Payments' feature if you are paying by credit/debit card. With
cheques and credit/debit card payments we commence work upon clearance of
the funds, please get in touch with us for cheque details.
Question: How long will the research take?
Answer: At Your Scottish Descent we DO NOT sacrifice the quality of research in
favour of speed of delivery. Those organisations that concentrate on rushing out a
piece of research often results in customers getting a substandard service and an
incomplete picture of their family history. We always dedicate ourselves to
working diligently and effectively on your behalf. The length of research depends
on the package that you have selected and the location of the records. If, for
example, you select the One Line/Branch Package then the research could be
complete in around a week while the Two Line/Branch Package should take just a
few days longer to research and compile than the One Line Package. The
Comprehensive Package will take several weeks due to the lengthy and extensive
nature of the research to be carried out. For other packages such as the Tailored
Package the time will depend on the nature of the research to be carried out. Once
the research is completed it will be sent to you through the post, however, you can
opt to have your family history report sent to your email account in PDF format if
available. We keep our customers informed and up to date with any unanticipated
events and the action to be taken.
Question: Why should I choose Your Scottish Descent?
Answer: At Your Scottish Descent everyone involved is passionate about
bringing a little piece of our nations proud history to anyone with a Scottish
connection no matter where they are in the world. We work hard to bring you
closer to your Scottish ancestors and we never sacrifice quality in favour of
rushing through your order. You can be sure that no corners will be cut as we put
a great deal of effort into researching, transcribing and compiling your family
history report. Our sole aim is to bring you and your family that little bit closer to
your Scottish connection.
| Lindsay House was built in 1863 on the banks of the River Cart for David Lindsay (1817-1902) but he is said to have disliked the old baronial style of architecture so much that he refused to live in the house. As a result it was turned into a tenement block. Copyright Your Scottish Descent 2007-08. |
| Copyright Your Scottish Descent 2007-08 Unauthorised reproduction of copyright material is prohibited. |
