FAQs
Question: Can you trace living relatives in Scotland?
Answer: Yes. This type of work is more complicated but we are happy to help you in
your search for your Scottish relatives. The cost depends upon the extend and nature of
the research you wish to pursue. Please get in touch for more information.
Question: How does the research service work?
Answer: In order to get started on your family research you will need to provide us with
the relevant information on the ancestor of interest to you. The minimum information
that would be necessary to start the research would be the full name with either the
place and date of birth, marriage or death. We should then hopefully be able to find your
ancestor somewhere in the statutory documents and from this work our way backwards
to the parents and their parents and so on until nothing more can be found. Any other
useful information that you can provide will make the search easier and might result in
a few surprises here and there.
Question: What if I don’t have any exact information about either my ancestors name,
place or date of birth? Can you still carry out a search?
Answer: Yes. Customers can arrange for a ‘needle in a haystack’ search where they
have vague or uncertain information about the person in question. Please contact us if
you have such a request. This search is usually provided free of charge.
Question: What if I have a request that does not fit with any of the packages or services
that you have listed? Can you still help me?
Answer: Yes. We will try to accommodate as many different requests from customers as
possible. If you have a particular request then please get in touch with us using the
contact us section of this website.
Question: I would like someone's family history researched but I am working to a
deadline for a relative’s birthday, can you help?
Answer: Yes. We always work hard for the customer and any special requests will
always be considered. Please get in touch with us using the contact us section of this
website as soon as possible and we will look into whether or not it is possible to carry out
any work before the deadline.
Question: What do you get for your money?
Answer: This will vary from package to package depending on whether or not you want
depth of research, breadth, or both. All customers, however, can expect to receive a
complete ancestry report that details all of the relevant births, marriages, deaths and
census returns of your ancestors direct descendants. As well as the complete report you
will receive a family tree chart and other relevant information.
Question: Can you search for my ancestors burial place in Scotland?
Answer: Yes. We are always happy to carry out such work. Our main area of expertise
is in Glasgow and the surrounding area, however, we can carry out research further
afield if necessary. The cost will depend on several factors, please contact us for more
information.
Answer: Yes. This type of work is more complicated but we are happy to help you in
your search for your Scottish relatives. The cost depends upon the extend and nature of
the research you wish to pursue. Please get in touch for more information.
Question: How does the research service work?
Answer: In order to get started on your family research you will need to provide us with
the relevant information on the ancestor of interest to you. The minimum information
that would be necessary to start the research would be the full name with either the
place and date of birth, marriage or death. We should then hopefully be able to find your
ancestor somewhere in the statutory documents and from this work our way backwards
to the parents and their parents and so on until nothing more can be found. Any other
useful information that you can provide will make the search easier and might result in
a few surprises here and there.
Question: What if I don’t have any exact information about either my ancestors name,
place or date of birth? Can you still carry out a search?
Answer: Yes. Customers can arrange for a ‘needle in a haystack’ search where they
have vague or uncertain information about the person in question. Please contact us if
you have such a request. This search is usually provided free of charge.
Question: What if I have a request that does not fit with any of the packages or services
that you have listed? Can you still help me?
Answer: Yes. We will try to accommodate as many different requests from customers as
possible. If you have a particular request then please get in touch with us using the
contact us section of this website.
Question: I would like someone's family history researched but I am working to a
deadline for a relative’s birthday, can you help?
Answer: Yes. We always work hard for the customer and any special requests will
always be considered. Please get in touch with us using the contact us section of this
website as soon as possible and we will look into whether or not it is possible to carry out
any work before the deadline.
Question: What do you get for your money?
Answer: This will vary from package to package depending on whether or not you want
depth of research, breadth, or both. All customers, however, can expect to receive a
complete ancestry report that details all of the relevant births, marriages, deaths and
census returns of your ancestors direct descendants. As well as the complete report you
will receive a family tree chart and other relevant information.
Question: Can you search for my ancestors burial place in Scotland?
Answer: Yes. We are always happy to carry out such work. Our main area of expertise
is in Glasgow and the surrounding area, however, we can carry out research further
afield if necessary. The cost will depend on several factors, please contact us for more
information.
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Question: How do I pay?
Answer: We accept two forms of payment, cheque or credit/debit card payments. Once
you tell us that you would like us to start work you can use the 'Buy Now' buttons in the
'Services' page or we can send you an email using the PayPal 'Email Payments' feature if
you are paying by credit/debit card. With payments made by cheque we will commence
work upon clearance of the funds, please get in touch with us for more details.
Question: How long will the research take?
Answer: At Your Scottish Descent we DO NOT sacrifice the quality of research in favour
of speed of delivery. Those organisations that concentrate on rushing out a piece of
research often results in customers getting a substandard service and an incomplete
picture of their family history. We always dedicate ourselves to working diligently and
effectively on your behalf. The length of research depends on the package that you have
selected and the location of the records. If, for example, you select the Thistle Package
then the research could be complete in around two weeks whilst the Tartan Package
should take about a week longer. The Saltire Package will take several weeks due to the
lengthy and extensive nature of the research. For other packages such as the Tailored
Package the time will depend upon the nature of the research to be carried out. Once the
research is completed it will be sent to you through the post, however, you can opt to
have your family history report sent to your email account in PDF format if available.
We keep our customers informed and up to date with the progress of the research.
Question: Why should I choose Your Scottish Descent?
Answer: At Your Scottish Descent everyone involved is passionate about bringing a
little piece of our nations proud history to anyone with a Scottish connection no matter
where they are in the world. We work hard to bring you closer to your Scottish ancestors
and we never sacrifice quality in favour of rushing through your order. You can be sure
that no corners will be cut as we put a great deal of effort into researching, transcribing
and compiling your family history report. Our sole aim is to bring you and your family
that little bit closer to your Scottish connection.
Answer: We accept two forms of payment, cheque or credit/debit card payments. Once
you tell us that you would like us to start work you can use the 'Buy Now' buttons in the
'Services' page or we can send you an email using the PayPal 'Email Payments' feature if
you are paying by credit/debit card. With payments made by cheque we will commence
work upon clearance of the funds, please get in touch with us for more details.
Question: How long will the research take?
Answer: At Your Scottish Descent we DO NOT sacrifice the quality of research in favour
of speed of delivery. Those organisations that concentrate on rushing out a piece of
research often results in customers getting a substandard service and an incomplete
picture of their family history. We always dedicate ourselves to working diligently and
effectively on your behalf. The length of research depends on the package that you have
selected and the location of the records. If, for example, you select the Thistle Package
then the research could be complete in around two weeks whilst the Tartan Package
should take about a week longer. The Saltire Package will take several weeks due to the
lengthy and extensive nature of the research. For other packages such as the Tailored
Package the time will depend upon the nature of the research to be carried out. Once the
research is completed it will be sent to you through the post, however, you can opt to
have your family history report sent to your email account in PDF format if available.
We keep our customers informed and up to date with the progress of the research.
Question: Why should I choose Your Scottish Descent?
Answer: At Your Scottish Descent everyone involved is passionate about bringing a
little piece of our nations proud history to anyone with a Scottish connection no matter
where they are in the world. We work hard to bring you closer to your Scottish ancestors
and we never sacrifice quality in favour of rushing through your order. You can be sure
that no corners will be cut as we put a great deal of effort into researching, transcribing
and compiling your family history report. Our sole aim is to bring you and your family
that little bit closer to your Scottish connection.
| Copyright Your Scottish Descent 2007-08 Unauthorised use or reproduction of copyright material is prohibited. |
| Pollok House, Glasgow. This beautiful Georgian house was completed in 1752 for the Maxwell family. It was gifted to the City of Glasgow in 1966. Copyright Your Scottish Descent 2007-08. |
| Lindsay House was built in 1863 on the banks of the River Cart for David Lindsay (1817-1902) but he is said to have disliked the old baronial style of architecture so much that he refused to live in the house. As a result it was turned into a tenement block. Copyright Your Scottish Descent 2007-08. |
